This website is a service offered by DWS International GmbH.

DWS International GmbH

DWS International GmbH is a limited liability company with headquarters in Frankfurt am Main. It is registered in the Commercial Register of the District Court of Frankfurt am Main under HRB 23891 and is authorised by the Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin) to provide financial services according to the German Banking Act. The board members are: Dr. Matthias Liermann, Harald Rieger and Georg Schuh.


Name and Registered Office of the Company
DWS International GmbH
Mainzer Landstr. 11-17
D-60329 Frankfurt am Main

Post box: D-60612 Frankfurt am Main

Phone: +49 (0) 69 - 910 - 12371
Telefax: +49 (0) 69 - 910 - 19090

The VAT identification number of DWS International GmbH, Frankfurt am Main, is DE 811 247 954.

Supervisory Authority: Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin), Graurheindorfer Straße 108, D-53117 Bonn, and Marie-Curie-Straße 24-28, D-60439 Frankfurt am Main.

Investor complaints

You may contact us through various channels:

  • In person: Directly with your advisor or in our premises at Mainzer Landstraße 11-17, 60329 Frankfurt am Main
  • By phone: Directly with your advisor or at +49 (0)69 / 910-10000
  • E-Mail:
  • By letter: Please send to: DWS International GmbH, Beschwerdemanagement, 60612 Frankfurt am Main

Amicably mediation body

DWS International GmbH participates in extra-judicial settlement mechanisms of the following institutions:

Ombudsstelle of BVI
Bundesverband Investment und Asset Management e.V.
Unter den Linden 42
D-10117 Berlin
Phone: +49 (0) 30 6449046-0
Fax: +49 (0) 30 6449046-29

Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin)
Graurheindorfer Straße 108,
D-53117 Bonn
Marie-Curie-Straße 24-28,
D-60439 Frankfurt am Main
Phone: + 49 (0) 228 4108-0
Telefax: +49 (0) 228 4108-1550

European online dispute resolution platform

The European Commission has established a European online dispute resolution platform (OS platform) under The OS platform can be used by a consumer for the extra-judicial settlement of a dispute of online contracts with a provider established in the EU companies.

With respect to websites with restricted user access, additional conditions may apply.

Information contained in this website is checked and updated by DWS with due diligence on a regular basis. This notwithstanding, data may become subject to changes during the intervening period. Therefore, DWS cannot assume any liability or guarantee for the timeliness, accuracy and completeness of the information provided. This applies also to other websites that may be accessed through hyperlinks. DWS cannot assume any responsibility for the contents of websites that can be accessed through such links. Further, DWS reserves the right to change or amend the information provided at any time and without prior notice. Contents and structure of this website are copyright protected. Reproduction of information or data content, in particular the use of text (whether in full or in part), pictures or graphics, requires the prior approval of DWS.

Legal Notice 

Conflicts of Interest Policy

Principles of Best Execution

Order Execution Policy
FX Global Code Statement of Adherence DWS International GmbH
FX Global Code Statement of Adherence DWS Hong Kong
FX Global Code Statement of Adherence DWS Investment Management Americas

Summary of analysis and monitoring of execution of client orders on execution venues in 2019

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