Legal Resources


Investor complaints

You may contact us through various channels:

  • In person: Directly with your advisor or in our premises at Mainzer Landstraße 11-17, 60329 Frankfurt am Main
  • By phone: Directly with your advisor or at +49 (0)69 / 910-10000
  • E-Mail: info@dws.com
  • By letter: Please send to: DWS Investment GmbH and DWS International GmbH, Beschwerdemanagement, 60612 Frankfurt am Main


Amicably mediation body

DWS Investment GmbH and DWS International GmbH participates in extra-judicial settlement mechanisms of the following institutions:

Ombudsstelle of BVI
Bundesverband Investment und Asset Management e.V.
Unter den Linden 42
D-10117 Berlin
Phone: +49 (0) 30 6449046-0
Fax: +49 (0) 30 6449046-29
E-mail: info@ombudsstelle-investmentfonds.de
www.ombudsstelle-investmentfonds.de

Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin)
Graurheindorfer Straße 108,
D-53117 Bonn
or
Marie-Curie-Straße 24-28,
D-60439 Frankfurt am Main
Phone: + 49 (0) 228 4108-0
Telefax: +49 (0) 228 4108-1550
E-mail: poststelle@bafin.de
www.bafin.de

Information on sustainability according to the EU Disclosure Regulation

As from 10 March 2021, the 'Regulation of the European Parliament and of the Council on sustainability-related disclosures in the financial services sector', the so-called Disclosure Regulation, shall apply to DWS Investment GmbH, a financial market participant and financial adviser within the meaning of this regulation, as well as to DWS International GmbH, a financial market participant and financial adviser within the meaning of this regulation.

For the purposes of compliance with Article 10 Disclosure Regulation, DWS Investment GmbH and DWS International GmbH will include the information required under Article 10 Disclosure Regulation on the transparency of the promotion of environmental or social characteristics and of sustainable investments for professional clients under the website jointly operated by DWS Investment GmbH and DWS International GmbH. 

According to the Disclosure Regulation, DWS Investment GmbH and DWS International GmbH are also obliged to publish on their website certain information on the integration of sustainability risks and the consideration of adverse sustainability impacts in their processes. This information can be found below: 

Corporate Governance - Proxy Voting & Engagement Report  View
Assessment Report

 View

Public Transparency Report (PRI)  View
DWS Sustainability Report 2019  View 
DWS Sustainability Report 2018  View 
Memberships and affiliations  View 
Information about Policies on the Integration of Sustainability Risks – DWS Investment GmbH  View
Information about Policies on the Integration of Sustainability Risks – DWS International GmbH  View
Compensation Policy of DWS Investment GmbH  View
Compensation Policy of DWS International GmbH  View
Corporate Governance & Proxy Voting Policy  View
Engagement Policy

 View

Controversial Conventional Weapons Policy  View
ESG Integration Policy  View 
Global Real Estate ESG & Sustainability policy  View
Adverse sustainability impacts statement for financial market participant – DWS Investment GmbH  View
Adverse sustainability impacts statement for financial market participant – DWS International GmbH  View
Adverse sustainability impacts statement for financial adviser – DWS Investment GmbH  View
Adverse sustainability impacts statement for financial adviser – DWS International GmbH  View
Statement of compliance with the UK Stewardship Code  View
Slavery and Human Trafficking Statement

 View

Disclosure Statement: Operating Principles for Impact Management  View
Responsible Investment Statement  View 

EMEA - Retail

The following content is intended as marketing communication.

DWS is the brand name under which DWS Group GmbH & Co. KGaA and its subsidiaries operate their business activities. Clients will be provided DWS products or services by one or more legal entities that will be identified to clients pursuant to the contracts, agreements, offering materials or other documentation relevant to such products or services.

The information contained in this content does not constitute investment advice.

All statements of opinion reflect the current assessment of DWS Investment GmbH and are subject to change without notice.

Forecasts are not a reliable indicator of future performance. Forecasts are based on assumptions, estimates, opinions and hypothetical performance analysis, therefore actual results may vary, perhaps materially, from the results contained here.

Past performance, [actual or simulated], is not a reliable indication of future performance.

The information contained in this content does not constitute a financial analysis but qualifies as marketing communication. This marketing communication is neither subject to all legal provisions ensuring the impartiality of financial analysis nor to any prohibition on trading prior to the publication of financial analyses.

This content and the information contained herein may only be distributed and published in jurisdictions in which such distribution and publication is permissible in accordance with applicable law in those jurisdictions. Direct or indirect distribution of this content is prohibited in the USA as well as to or for the account of US persons and persons residing in the USA.

DWS Investment GmbH. As of: April 2019


Important information: UK

Issued in the UK by DWS Investments UK Limited. DWS Investments UK Limited is authorised and regulated by the Financial Conduct Authority (Registration number 429806).

DWS is the brand name of DWS Group GmbH & Co. KGaA. The respective legal entities offering products or services under the DWS brand are specified in the respective contracts, sales materials and other product information documents. DWS, through DWS Group GmbH & Co. KGaA, its affiliated companies and its officers and employees (collectively “DWS”) are communicating this content in good faith and on the following basis.

This content is a financial promotion and is for general information purposes only and consequently may not be complete or accurate for your specific purposes. It is not intended to be an offer or solicitation, advice or recommendation, or the basis for any contract to purchase or sell any security, or other instrument, or for DWS to enter into or arrange any type of transaction as a consequence of any information contained herein. It has been prepared without consideration of the investment needs, objectives or financial circumstances of any investor.

This content does not identify all the risks (direct and indirect) or other considerations which might be material to you when entering into a transaction. Before making an investment decision, investors need to consider, with or without the assistance of an investment adviser, whether the investments and strategies described or provided by DWS, are suitability and appropriate, in light of their particular investment needs, objectives and financial circumstances. We assume no responsibility to advise the recipients of this content with regard to changes in our views.

We have gathered the information contained in this content from sources we believe to be reliable; but we do not guarantee the accuracy, completeness or fairness of such information and it should not be relied on as such. DWS has no obligation to update, modify or amend this content or to otherwise notify the recipient in the event that any matter stated herein, or any opinion, projection, forecast or estimate set forth herein, changes or subsequently becomes inaccurate.

DWS does not give taxation or legal advice. Prospective investors should seek advice from their own taxation agents and lawyers regarding the tax consequences on the purchase, ownership, disposal, redemption or transfer of the investments and strategies suggested by DWS. The relevant tax laws or regulations of the tax authorities may change at any time. DWS is not responsible for and has no obligation with respect to any tax implications on the investment suggested.

This content contains forward looking statements. Forward looking statements include, but are not limited to assumptions, estimates, projections, opinions, models and hypothetical performance analysis. The forward looking statements expressed constitute the author‘s judgment as of the date of this content. Forward looking statements involve significant elements of subjective judgments and analyses and changes thereto and/ or consideration of different or additional factors could have a material impact on the results indicated. Therefore, actual results may vary, perhaps materially, from the results contained herein. No representation or warranty is made by DWS as to the reasonableness or completeness of such forward looking statements or to any other financial information contained in this content.

Past perfromance is no guarantee of future results.

Links

DWS Remuneration Policy

List of Outsourcing companies

Business country specific

List of sub-depositary

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