Legal Resources

 

Information contained in these websites is checked and updated by DWS Investment GmbH and DWS International GmbH (further DWS) with due diligence on a regular basis. This notwithstanding, data may become subject to changes during the intervening period. Therefore, DWS does not assume any liability or guarantee for the timeliness, accuracy and completeness of the information provided. This applies also to other websites that may be accessed through hyperlinks. DWS  assumes no responsibility for the contents of websites that can be accessed through such links.

Further, DWS reserves the right to change or amend the information provided at any time and without prior notice.

Contents and structure of the DWS web sites are copyright protected. Reproduction of information or data content, in particular the use of text (whether in full or in part), pictures or graphics, requires the prior approval of DWS.


Investor complaints

You may contact us through various channels:

  • In person: Directly with your advisor or in our premises at Mainzer Landstraße 11-17, 60329 Frankfurt am Main
  • By phone: Directly with your advisor or at +49 (0)69 / 910-10000
  • E-Mail: info@dws.com
  • By letter: Please send to: DWS Investment GmbH and DWS International GmbH, Beschwerdemanagement, 60612 Frankfurt am Main


Amicably mediation body

DWS Investment GmbH and DWS International GmbH participates in extra-judicial settlement mechanisms of the following institutions:

Ombudsstelle of BVI
Bundesverband Investment und Asset Management e.V.
Unter den Linden 42
D-10117 Berlin
Phone: +49 (0) 30 6449046-0
Fax: +49 (0) 30 6449046-29
E-mail: info@ombudsstelle-investmentfonds.de
www.ombudsstelle-investmentfonds.de

Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin)
Graurheindorfer Straße 108,
D-53117 Bonn
or
Marie-Curie-Straße 24-28,
D-60439 Frankfurt am Main
Phone: + 49 (0) 228 4108-0
Telefax: +49 (0) 228 4108-1550
E-mail: poststelle@bafin.de
www.bafin.de

Legal Notice 

Conflicts of Interest Policy

Principles of Best Execution

Order Execution Policy
FX Global Code Statement of Adherence DWS International GmbH
FX Global Code Statement of Adherence DWS Hong Kong
FX Global Code Statement of Adherence DWS Investment Management Americas

Summary of analysis and monitoring of execution of client orders on execution venues in 2020



Information on sustainability according to the EU Disclosure Regulation

As from 10 March 2021, the 'Regulation of the European Parliament and of the Council on sustainability-related disclosures in the financial services sector', the so-called Disclosure Regulation, shall apply to DWS Investment GmbH, a financial market participant and financial adviser within the meaning of this regulation, as well as to DWS International GmbH, a financial market participant and financial adviser within the meaning of this regulation.

For the purposes of compliance with Article 10 Disclosure Regulation, DWS Investment GmbH and DWS International GmbH will include the information required under Article 10 Disclosure Regulation on the transparency of the promotion of environmental or social characteristics and of sustainable investments for professional clients under the website jointly operated by DWS Investment GmbH and DWS International GmbH. 

According to the Disclosure Regulation, DWS Investment GmbH and DWS International GmbH are also obliged to publish on their website certain information on the integration of sustainability risks and the consideration of adverse sustainability impacts in their processes. This information can be found here.

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